At the moment, there seems to be a backlash against using twitter auto DM’s (Direct Messages) to automatically send a new twitter follower a message.
I have a somewhat different point of view on this.
If you’re going to have a message auto sent to a new twitter follower and do one or more of the following, it’s SPAM:
- include a link,
- say how happy you are,
- ask them to visit your site,
- say your looking forward to working with them.
For the above cases, I don’t like them.
However, and this is the “but…”, I do use a DM myself. Why?
Because the “followers” I’m after are those interested in my interest – ACT! CRM Software.
Thus, my DM is as follows:
Hi - if I can help you with any questions re ACT! by Sage or CRM let me know, Ben.
That’s it. No link. No request to visit my web site. If they think it’s SPAMMY then that’s fine, they can un-follow, it merely shows that they are not the type I’m looking to connect with.
Those that remain, they do ask questions, either via twitter or email or phone.
To me, my auto DM to those that choose to follow me on twitter, is a follower filter.
What do you think? let me know via the comments here or via twitter.
Exercise this morning was riding the mountain bike, while riding I kept hitting rocks.
I found that I was focused on the section of path just ahead of me, the next 1-4 metres.
Once I started looking forward further, 30-80 metres ahead, I began to avoid the rocks, my perhipheral vision was working for me, avoiding the bigger rocks, picking which smaller ones to ride over, the ride became much much easier.
It was at this point that I realised that life is the same. The more I focus on the immediate problems, all I can see are the immediate problems. Once I start focusing on my goals, the problems become smaller, more manageable.
I’m quite sure this thought is not new, but it really got me inspired this morning, gave me some renewed energy.
One of my goals is to become a better blogger, more active, with better quality of content. It does mean my spelling will have to improve, my grammer also. But more importantly, the frequency with which I post and the focus of the topics on which I post.
So rather than continue to be inspired by myself, I thought this would be ideal to share with everyone.
I’m looking forward to doing more, and would love to hear from others what they are looking forward to doing more of.
Take care, Ben.
Just spotted this great article from Jason Nethercott on creating your own Business Process Video – interesting stuff.
I can see using this info to document a process, then see where to improve those processes.
Yes – I signed up to Becomeablogger.com – after reading the free road map PDF and watching the 10 free Howto videos.
Even tho I’ve been blogging since 2002, in the last 24 hours I’ve already learnt stuff. Plus I’ve got access to a private forum (ie no trolls) where like minded ‘students’ and experts like Yaro and Gideon answer questions.
What it means for my readers is improved quality from here on in.
I recall watching my mother make caramel by boiling a can of condensed milk, but do you think I can find ANYWHERE on the ‘net that tells me how to do so? nope. Seems everyone is afraid of exploding cans. Managed to find some stories of cans having exploded and the resultant mess.
Thusly, here are two links to making caramel with condensed milk that doesn’t involve boiling the can.
Do you love your job? I do. Let me tell you why. I get to change ‘someones’ world on a daily basis. And I love it.
I do technical support for a small marketing firm, all of our clients use ACT!, which is a contact management application. When you show someone how they can improve their productivity, improve their bottom line they get excited, and by extenstion, so do I.
Just this week we demo’ed a customisation that will totally change the clients ability to track the jobs they do, the items associated with those jobs, the people and all the rest of it. The client was literally getting out of his chair, walking around “of course”, “WOW!”, “does that mean…” – “yes it does”. It was a the HIGHLIGHT of my week. To have spent the time delving into their business to work out what they do, how they do it so as to figure out what they needed was fun, it was truely enjoyable, but to see the reaction, the excitement, the realisations for what would now be possible – that was GOLD.
I love my job.
[note: the title “Changing the world one ACT at a time!” is a hat tip to an insightful guy with a Blue Monster]
[note: edited to fix a typo and add URL for www.evolutionmarketing.com.au]
Hey, this is cool, I’ve just realised that Chome will open the web interface of VMWare Server 2.0 – it didn’t last week. Neato.
I use LinkedIn and find it useful to keep in touch with the business people I deal with. Also it has enabled me to find key people in companies so that I can get the information I need quicker, for example I needed some technical help with an IBM product, I was able to find a contact on LinkedIn that had close contacts with IBM technical people – shortcut to the answer I was looking for.
Thus, if you use LinkedIn, link to me. What goes round comes round. I’ve found others useful, other have found me useful – my LinkedIn profile is here: www.linkedin.com/in/benhamilton
Here are some lists that others have compiled of ways you can use LinkedIn to benefit yourself:
Also worth reading is Mitch Joels take on Facebook, Myspace and LinkedIn and the difference between them.
The rate of change in the world is immense. Take a look at this to put a few facts into perspective. Amazing. Scary. Exciting.
Ok, I’m not accepting any Facebook invites. All Facebook does for me is consume my time and I’ve got work to do.
LinkedIn on the other hand is my online resume, it does keep me in touch with other working professionals. I often get asked “Why LinkedIn?” – well I’ve found this slideshow that details what and how you can use LinkedIn, go check it out.
If you want to connect to me via LinkedIn there are two questions I need to be able to answer first before I’ll accept:
- Are you (or your company) someone I know or deal with or about to deal with?
- Is there any value in us being connected?
If your invite answers those, all is good. You can find my LinkedIn Profile here.
Talking with Mike Lazarus, self described and evident ACT! Evangelist, about HHC (aka HandHeldContact) and he passed on a list he has of some of the HHC advantages (in no particular order):
- No need to set up on each user’s PC – faster installation and implementation
- Central administration – including profiles for multiple users and the ability to delete the database from a device remotely
- Supports – Terminal services, Citrix, Web
- Syncs wirelessly up to every 15 minutes
- Uses its own database, so no sudden duplication of the database as happens in most of the link products.
- Automatically send important contacts based on activities scheduled or dynamic groups
- Records Calls, Emails and SMS made from HHC on the device
- Up to 76 ACT! fields (26 standard and 50 user-definable)
- Pop-ups (pull-downs) optionally sent to better support data entry
i.e. if you have an ID STATUS field, HHC will sync the possible values for this field so that when you add a contact via the PDA you have those fields available
- Adding activities on the device sync correctly to the right contact
- Ability to create activities WITH multiple contacts
- View and Schedule activities for other ACT! users
- New build to support ACT!’s Custom Activity Types due very soon
At Evolution Marketing, I’ve been playing with HHC for a few clients. Setting up and deploying the HHC is easy. I’ve simply had people visit a URL, follow the prompts and with little work on the server end, which I’ve been doing remotely to the server, and within 30 min they have their Contacts, task and Calender on the Blackberry. Not only that but I’ve been setting it up so they can see selected calenders of other users. For me this is a major difference between using MS Exchange and ActiveSync.
So far, I haven’t setup HHC on a Windows Mobile device, but the documentation says it can be done. I hope it is as easy as the BB version.
[update: Mike has just said it is the same on WM6, also said setup time for 1 or two users is almost same as setting up 30 users, it only adds 2 min per user, which I can readily believe given the experience I’ve had so far. And if someone schedules an appointment or activity for you with a contact that you are not currently sync’ing to your PDA, then HHC will automagically include that contact on the next sync, how cool is that?]
It is now two weeks in to my new digs at Evolution Marketing – and it sure is fun.
Primarily I’ve been learning how to drive ACT!, software to take care of your contact management. Yesterday and today I’ve been playing with custom tables in the ACT! MS-SQL database. While ACT! looks after contacts and tasks, meetings & calls to do with your contacts really well, some clients would like to be able to do even more, like handle job sheets etc. Which is the reason for the custom tables. These allow us to track all sorts of other information and connect them to contacts & companies.
I’ve also setup a Blackberry Bold simulator and a Windows Mobile 6 Emulator, this allows me to experience the same things as our clients, notably HandHeldContact, which allows you to sync multiple calenders, notes, histories etc to your phone – loads more than MS Exchange alone allows.
To paraphrase the paragraphs above, I’m having fun learning new stuff!
The other staff at Evolution are great to work with, the coffee is good and all the tech toys I’ve asked for have been delivered, with the exception of the telephone headset, but it is on the way so they’re forgiven ;-). Woot!
Update 20th Oct: Got the telephone headset on Friday afternoon. Cool.
This is the best explaination I’ve seen so far of the US credit crisis. It runs for approx 6min on youtube, you will want speakers. Clear and simple.
Bonus link: Economics explained (this one takes the mikey, the other link above is serious).
Well. Didn’t expect to see this, but here it is, the RFCs regarding SMTP have been updated. (hat tip)
Makes for an interesting read if your into this kind of thing.
All passengers aboard now! This train is leaving the station.
Yup, some who read this will immediately have a chuckle (there is an ‘in’ joke above).
The news is this, I’ve left my good friends at Dolphin Technology Group and moved to a smaller firm on the south-side of Brisbane.
Why the move? Well after spending nearly two and a half years supporting MYOB AE, HandiSoft and a bunch of other Accounting Industry products up and down the eastern coast, I got tired of the traveling and being away from home. The new job has no travel. So I guess the ‘train’ I’ve just caught isn’t leaving the station after all. Perhaps I’m really standing on the platform, waving goodbye to those still on the train?
Who is the new firm? Evolution Marketing – who specialise in ACT! and Sage CRM.
Yesterday was my first day – after the induction it was straight into ‘sponge’ mode. Training began. More today. And tomorrow. Yippie. This is fun ;-).
Here is a list of just a few tabs currently open in my browser:
;-) I don’t want to lose track of these…
PS: I’d forgotten how fun it can be to just spend an hour or so just ‘surfin the web…
WOW! I’ve just pointed to these pieces of art – http://www.tomgiesler.com/painting-anatomicals.htm.
Grotesque and amazing all at once.
When I was doing web development work, we oft liked to say “Content is king” it is vital for search engine optimization.
My point of view on this has changed today: Content is not and never has been king.
My new point of view is this: Comprehension is king.
This is because you can have all the content you want, if the reader of your content, your client, does not comprehend it, then what was the point?
Content must be comprehended by your intended readers.
Is content any less important. No, simply that comprehension is MORE important and the structure of that content aids or hinders comprehension.
It also made me realise that most of what I post here has been primarily for one of two reasons:
- My comprehension – so I don’t forget what it is or where it is
- For one of my clients comprehension – so they can have a reference point to an issue
At lunch talking with an associate it was one of those little ‘light bulb’ moments for me – that Comprehension is king and that this is why I post on my blog.