ben.hamilton.id.au

Getting your act together with CRM

Archive for the ‘SQL’ Category

SQL 2005 Versions

with 2 comments

I have to thank Kevin Chieff (ACT! guru) for pointing me to this link on how to tell the difference between versions of Microsoft SQL 2005 – and the MS page it points to re the SERVERPROPERTY (Transact-SQL) command.

The number of times I’ve had to work out just which version of SQL is running is amazing. The difficulty in doing so is amazing. There ought to be a simple utility that does it all.

So the two links above will get used a lot in conjuction with my previous post re determining SQL versions.

Written by Ben Hamilton

October 22nd, 2008 at 4:12 pm

Posted in ACT!,SQL

Tagged with , ,

Evolving the ACT

It is now two weeks in to my new digs at Evolution Marketing – and it sure is fun.

Primarily I’ve been learning how to drive ACT!, software to take care of your contact management. Yesterday and today I’ve been playing with custom tables in the ACT! MS-SQL database. While ACT! looks after contacts and tasks, meetings & calls to do with your contacts really well, some clients would like to be able to do even more, like handle job sheets etc. Which is the reason for the custom tables. These allow us to track all sorts of other information and connect them to contacts & companies.

I’ve also setup a Blackberry Bold simulator and a Windows Mobile 6 Emulator, this allows me to experience the same things as our clients, notably HandHeldContact, which allows you to sync multiple calenders, notes, histories etc to your phone – loads more than MS Exchange alone allows.

To paraphrase the paragraphs above, I’m having fun learning new stuff!

The other staff at Evolution are great to work with, the coffee is good and all the tech toys I’ve asked for have been delivered, with the exception of the telephone headset, but it is on the way so they’re forgiven ;-). Woot!

Update 20th Oct: Got the telephone headset on Friday afternoon. Cool.

Written by Ben Hamilton

October 15th, 2008 at 9:44 pm