ben.hamilton.id.au

General Insights

Ben Hamilton — Sun, 13 Nov 2011 21:37:11 +0000

I’ve got back from the the Sage Insights conference on the Sunshine Coast, Australia. There were a couple of things that I’ve found of key interest: #

We saw a demo of the Sage ACT! Premium for Web HTML5 interface. Really liked the look of this, quite excited about this as I’m sure a number of our clients are going to love this.
Got to speak with some Sage NA staff re the 2012 ‘feature that isn’t a feature’ Sage Analytics. I see this as being of benefit to a number of our clients as it allows them to quickly rearrange a view of their data to show their key metrics.
Hearing the continuing focus on allowing the clients to choose if they want on-premise deployment or cloud/private cloud deployments. Good to know the plan is not to force clients into a SaaS only model like Salesforce.
Hearing Chris Gordon at SwiftPage (providers of Sage ACT! E-Marketing) talk about what they’ve seen work for e-marketing users and give examples of those. Great info.

Of course it was great to catch up in person with those that came from the Sage USA, Sydney and Melbourne and especially the other ACC’s that attended from around Australia and New Zealand. The next 12 months promise some change. I’m looking forward to it. #

AddThis

Ben Hamilton — Thu, 10 Nov 2011 21:11:57 +0000

AddThis is a browser extension. It’ll allow you to easily share content on multiple networks. #

Do This Today: 11.11.11

Ben Hamilton — Thu, 10 Nov 2011 21:07:14 +0000

The 11.11.11 project asks you to take a photo of whatever you’re doing at 11 minutes past 11 on the 11th November 2011…then contribute your pic to ABC Open. #

via ABC OPEN – Posts – Set Your Alarm. #

Video Interview : Jack Dorsey

Ben Hamilton — Wed, 09 Nov 2011 21:11:52 +0000

Jack Dorsey is one of the guys behind twitter and square. AsiaD have a video interview with him. In it he talks of one of his major inspirations (Steve Jobs) and the challenges Twitter faces in China. Go watch. #

Two Important Product Rules

Ben Hamilton — Wed, 09 Nov 2011 21:07:49 +0000

Steven Poole has a great post up. In it he states two ‘rules’. He may not be the first to verbalise them, but he’s got a great commentary on them. Go take a read. #

For that that are still reading here and not over there, here are the two rules: #

If you’re not paying for something, you’re not a customer; you’re the product being sold.
If you’re not paying for something, you have no reason to expect it to be there tomorrow.

You’ll need to go here to read it – it’ll make you sit up and think about the ‘free’ services you’re using on the internet. #

CRM Has Bright Future

Ben Hamilton — Tue, 08 Nov 2011 21:11:20 +0000

…After five years of volatility, the CRM service industry is set to see a steady growth over the next few years. In 2012, CRM industry’s revenue will increase by four percent, says market research firm IBISWorld… #

The Perils of Updates

Ben Hamilton — Tue, 08 Nov 2011 21:07:55 +0000

…and hell broke loose. Every app on the machine, every little bit of system code wanted to update itself. Not only did it waste a ton of my time supervising all this updating, I could never be sure when it was finished. After updating a lot of stuff didn’t run anymore… #

Leadership Skill

Ben Hamilton — Mon, 07 Nov 2011 21:11:40 +0000

The Must-Have Leadership Skill via Harvard Business Review. #

RDP setup

Ben Hamilton — Mon, 07 Nov 2011 21:07:47 +0000

I often need to connect to servers via RDP. I’ve found these posts below helpful for configuring RDP connection settings, specifically getting the new RDP window to open on the screen I want in the position I want. #

Firstly, GrandPixel’s comment on this blog post at hydrous.net at 9:00pm on August 17, 2010. #

Secondly, this post at blogs.msdn.com #

The final RDP file contents for me are:
screen mode id:i:2 use multimon:i:0 desktopwidth:i:1440 desktopheight:i:900 session bpp:i:32 winposstr:s:0,3,-1440,100,1400,900 compression:i:1 keyboardhook:i:2 audiocapturemode:i:0 videoplaybackmode:i:1 connection type:i:2 displayconnectionbar:i:1 disable wallpaper:i:1 allow font smoothing:i:0 allow desktop composition:i:0 disable full window drag:i:1 disable menu anims:i:1 disable themes:i:0 disable cursor setting:i:0 bitmapcachepersistenable:i:1 full address:s:{removed} audiomode:i:0 redirectprinters:i:1 redirectcomports:i:0 redirectsmartcards:i:0 redirectclipboard:i:1 redirectposdevices:i:0 redirectdirectx:i:1 autoreconnection enabled:i:1 authentication level:i:0 prompt for credentials:i:0 negotiate security layer:i:1 remoteapplicationmode:i:0 alternate shell:s: shell working directory:s: gatewayhostname:s: gatewayusagemethod:i:4 gatewaycredentialssource:i:4 gatewayprofileusagemethod:i:0 promptcredentialonce:i:1 use redirection server name:i:0 drivestoredirect:s:* username:s:{removed}
Hopefully, others looking to open the RDP windows to a specified location will find the two posts above of use. #

Google Apps and CRM

Ben Hamilton — Thu, 03 Nov 2011 21:11:15 +0000

The problem with Google Apps and CRM is that the integration between these two data silos (company data and customer data) is underdeveloped, and the integrations, overall, have poor to middling support from the CRM vendors. via TechRepublic. #