Ben Hamilton

CRM Has Bright Future

…After five years of volatility, the CRM service industry is set to see a steady growth over the next few years. In 2012, CRM industry‚Äôs revenue will increase by four percent, says market research firm IBISWorld…

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Export ACT! reports to Excel

Had a client today need some information out of ACT!, and ideally it would be in an Microsoft Excel spread sheet. Given that one of the default ACT! reports gave the bare minimum required (Group Membership) we spent some considerable time editing a copy of that report to display the actual fields we wanted, both […]

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