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	<title>ben.hamilton.id.au &#187; WM6</title>
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	<link>http://ben.hamilton.id.au</link>
	<description>what I find interesting in tech and CRM</description>
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		<title>Security on crackberries</title>
		<link>http://ben.hamilton.id.au/act/security-on-crackberries?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=security-on-crackberries</link>
		<comments>http://ben.hamilton.id.au/act/security-on-crackberries#comments</comments>
		<pubDate>Thu, 18 Dec 2008 05:33:21 +0000</pubDate>
		<dc:creator>Ben Hamilton</dc:creator>
				<category><![CDATA[ACT!]]></category>
		<category><![CDATA[Blackberry]]></category>
		<category><![CDATA[HandHeldContact]]></category>
		<category><![CDATA[WM5]]></category>
		<category><![CDATA[WM6]]></category>

		<guid isPermaLink="false">http://ben.hamilton.id.au/act/security-on-crackberries</guid>
		<description><![CDATA[Just reading this article at CSO on the dangers of using mobile devices and it specifically mentions the John McCain incident: # &#8230;officials with John McCain&#8217;s campaign mistakenly sold a Blackberry to a Fox television reporter for US$20 in a &#8230; <a href="http://ben.hamilton.id.au/act/security-on-crackberries">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p class="winerlinks-enabled"><a name="p0"></a>Just reading <a href="http://www.cso.com.au/index.php/id;347303211;pp;1">this article at CSO on the dangers of using mobile devices</a> and it specifically mentions the John McCain incident: <a ref="permalink" title="Permalink to this paragraph" class="winerlink" href="http://ben.hamilton.id.au/act/security-on-crackberries#p0">#</a><p class="winerlinks-enabled"><a name="p1"></a>
<blockquote>&#8230;officials with John McCain&#8217;s campaign mistakenly sold a Blackberry to a Fox television reporter for US$20 in a fire sale&#8230; <a ref="permalink" title="Permalink to this paragraph" class="winerlink" href="http://ben.hamilton.id.au/act/security-on-crackberries#p1">#</a><p class="winerlinks-enabled"><a name="p2"></a></blockquote>
News like this makes me glad that the most of our clients that use either Blackberries or Windows Mobile devices are using <a href="http://handheldcontact.com/">Handheld Contact (aka HHC)</a> to sync their data to their handheld. <a ref="permalink" title="Permalink to this paragraph" class="winerlink" href="http://ben.hamilton.id.au/act/security-on-crackberries#p2">#</a><p class="winerlinks-enabled"><a name="p3"></a>
I AM GLAD because Handheld Contact has an option on the server side to &#8220;Erase data from handheld&#8221; which will erase all data sent to the handheld by HHC which is all the contact info for all the contacts. <a ref="permalink" title="Permalink to this paragraph" class="winerlink" href="http://ben.hamilton.id.au/act/security-on-crackberries#p3">#</a><p class="winerlinks-enabled"><a name="p4"></a>
If a client loses their Blackberry, all it takes is a phone call to their system admin (or me), a couple of mouse clicks and a large chunk of sensitive information is removed from the Blackberry. <a ref="permalink" title="Permalink to this paragraph" class="winerlink" href="http://ben.hamilton.id.au/act/security-on-crackberries#p4">#</a><p class="winerlinks-enabled"><a name="p5"></a>
[<a href="http://selectcrm.blogspot.com/2008/12/security-on-crackberries.html">cross-posted here</a>] <a ref="permalink" title="Permalink to this paragraph" class="winerlink" href="http://ben.hamilton.id.au/act/security-on-crackberries#p5">#</a>]]></content:encoded>
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		<title>Evolving the ACT</title>
		<link>http://ben.hamilton.id.au/general/evolution-marketing-updat?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=evolution-marketing-updat</link>
		<comments>http://ben.hamilton.id.au/general/evolution-marketing-updat#comments</comments>
		<pubDate>Wed, 15 Oct 2008 11:44:34 +0000</pubDate>
		<dc:creator>Ben Hamilton</dc:creator>
				<category><![CDATA[ACT!]]></category>
		<category><![CDATA[Blackberry]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[SQL]]></category>
		<category><![CDATA[EvolutionMarketing]]></category>
		<category><![CDATA[HandHeldContact]]></category>
		<category><![CDATA[update]]></category>
		<category><![CDATA[Windows Mobile]]></category>
		<category><![CDATA[WM6]]></category>

		<guid isPermaLink="false">http://ben.hamilton.id.au/?p=86</guid>
		<description><![CDATA[It is now two weeks in to my new digs at Evolution Marketing &#8211; and it sure is fun. # Primarily I&#8217;ve been learning how to drive ACT!, software to take care of your contact management. Yesterday and today I&#8217;ve &#8230; <a href="http://ben.hamilton.id.au/general/evolution-marketing-updat">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p class="winerlinks-enabled"><a name="p0"></a>It is now two weeks in to my new digs at <a href="http://www.evolutionmarketing.com.au/">Evolution Marketing</a> &#8211; and it sure is fun. <a ref="permalink" title="Permalink to this paragraph" class="winerlink" href="http://ben.hamilton.id.au/general/evolution-marketing-updat#p0">#</a><p class="winerlinks-enabled"><a name="p1"></a>
Primarily I&#8217;ve been learning how to drive <a href="http://www.sagebusiness.com.au/pg-ACT-customer-contact-database.seo">ACT!</a>, software to take care of your contact management. Yesterday and today I&#8217;ve been playing with custom tables in the ACT! MS-SQL database. While ACT! looks after contacts and tasks, meetings &#038; calls to do with your contacts really well, some clients would like to be able to do even more, like handle job sheets etc. Which is the reason for the custom tables. These allow us to track all sorts of other information and connect them to contacts &#038; companies. <a ref="permalink" title="Permalink to this paragraph" class="winerlink" href="http://ben.hamilton.id.au/general/evolution-marketing-updat#p1">#</a><p class="winerlinks-enabled"><a name="p2"></a>
I&#8217;ve also setup a <a href="http://www.blackberry.com/blackberrybold/">Blackberry Bold</a> simulator and a <a href="http://www.microsoft.com/windowsmobile/en-us/default.mspx">Windows Mobile 6</a> <a href="http://www.lancelhoff.com/2008/03/20/how-to-emulate-windows-mobile-6/">Emulator</a>, this allows me to experience the same things as our clients, notably <a href="http://www.handheldcontact.com/">HandHeldContact</a>, which allows you to sync multiple calenders, notes, histories etc to your phone &#8211; loads more than MS Exchange alone allows. <a ref="permalink" title="Permalink to this paragraph" class="winerlink" href="http://ben.hamilton.id.au/general/evolution-marketing-updat#p2">#</a><p class="winerlinks-enabled"><a name="p3"></a>
To paraphrase the paragraphs above, I&#8217;m having fun learning new stuff! <a ref="permalink" title="Permalink to this paragraph" class="winerlink" href="http://ben.hamilton.id.au/general/evolution-marketing-updat#p3">#</a><p class="winerlinks-enabled"><a name="p4"></a>
The other staff at Evolution are great to work with, the coffee is good and all the tech toys I&#8217;ve asked for have been delivered, with the exception of the telephone headset, but it is on the way so they&#8217;re forgiven ;-). Woot! <a ref="permalink" title="Permalink to this paragraph" class="winerlink" href="http://ben.hamilton.id.au/general/evolution-marketing-updat#p4">#</a><p class="winerlinks-enabled"><a name="p5"></a>
Update 20th Oct: Got the telephone headset on Friday afternoon. Cool. <a ref="permalink" title="Permalink to this paragraph" class="winerlink" href="http://ben.hamilton.id.au/general/evolution-marketing-updat#p5">#</a>]]></content:encoded>
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